Privacy Policy
Last updated: February 2026
1. Introduction
Veraty Tech Pty Ltd (ABN pending) ("Parachute", "we", "us", "our") operates the Parachute platform at goparachute.ai. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Information you provide
We collect personal information that you provide directly, including:
- Name, email address, phone number, and job title
- Organisation name and business details
- Payment and billing information (processed by Stripe)
- Content you create, upload, or share on the platform
- Communications with our team
2.2 Information collected automatically
When you use our platform, we automatically collect:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve the Parachute platform
- Process transactions and send billing communications
- Send product updates and marketing communications (with your consent)
- Respond to your enquiries and provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI and Your Data
Parachute uses artificial intelligence to provide compliance and legal assistance. Your data is processed by our AI systems to generate documents, provide advice, and monitor compliance. We do not use your data to train our AI models. Your data remains yours and is processed solely for the purpose of providing our services to you.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers: Third-party services that help us operate (e.g., cloud hosting, payment processing, analytics)
- Verified experts: When you request expert verification, relevant information is shared with your assigned expert
- Legal requirements: When required by law, court order, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Storage and Security
Your data is stored in Australian data centres. We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), role-based access controls, and regular security audits.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Cookies
We use cookies and similar technologies to improve your experience, analyse usage, and personalise content. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@goparachute.ai
Address: Melbourne, VIC, Australia